
Telematics is no longer just about knowing where vehicles are.
For organisations across New Zealand, connected vehicle data is becoming an important source of operational insight, helping fleet managers improve efficiency, optimise utilisation and make more informed long-term fleet decisions.
At Custom Fleet, we're seeing organisations increasingly use telematics to better understand how their fleets operate day to day. As businesses look to improve productivity, manage operating costs and support sustainability objectives, connected vehicle data is becoming an essential part of strategic fleet management.

President of Custom Fleet, Chris Tulloch recently shared with Fleet Auto News, discussing how telematics is evolving from a vehicle tracking solution into a powerful tool for improving fleet performance through evidence-based decision-making.
Modern telematics generates a wealth of information about how vehicles are operating every day.
When that data is analysed alongside broader fleet objectives, it can help organisations understand how assets are being used and identify opportunities to improve efficiency.
Insights into utilisation, idle time, vehicle availability and travel patterns can support decisions around:
Fleet right-sizing
Vehicle utilisation
Operating costs
Vehicle replacement planning
Fleet decarbonisation
Rather than relying on historical assumptions, organisations can make decisions based on current operational data.
The value of telematics isn't the technology itself. It's what organisations do with the information it provides.
When combined with fleet expertise and Strategic Advisory Services, connected vehicle data can reveal opportunities to strengthen fleet performance, improve operational efficiency and better align fleet strategies with business objectives.
This allows organisations to make more informed decisions that support productivity, sustainability and long-term value.
As Chris Tulloch explains in the Fleet Auto News interview, meaningful fleet optimisation requires more than collecting data.
Successfully improving fleet performance often involves reviewing operating models, engaging stakeholders and balancing operational, financial and driver considerations. Telematics provides the evidence to support those conversations, while fleet expertise helps turn insights into practical action.
This combination enables organisations to make confident decisions that deliver measurable business outcomes.
As fleet technology continues to evolve, telematics is becoming an increasingly valuable part of intelligent fleet management.
Organisations that use connected vehicle data alongside strategic fleet advice are better positioned to improve efficiency, reduce unnecessary costs and respond to changing operational requirements.
With the right insights, telematics becomes more than a reporting tool. It becomes a foundation for continuous improvement.
In his interview with Fleet Auto News, Chris Tulloch shares his perspective on how telematics is helping organisations move beyond tracking to make smarter, evidence-based fleet decisions.
Read the full article: Telematics is becoming the evidence base for fleet cost reduction, not just tracking
Find out how Custom Fleet's telematics solutions and Strategic Advisory Services can help your organisation use connected data to improve fleet performance and support better business outcomes.